Effective Date: 13/02/2025

Welcome to Colourful Learning Toy Store! By signing up for a business account and making purchases from our store, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By creating an account and using our services, you acknowledge and agree to these Terms and Conditions, as well as any additional terms or policies that apply to specific products or services offered on our website. If you do not agree with these Terms and Conditions, you should not use our website or make a purchase.

2. Account Registration

To access our business discounts and place orders, you must create an account. You agree to provide accurate, current, and complete information during the registration process. It is your responsibility to keep your account information updated.

We reserve the right to suspend or terminate your account if we find that the information you have provided is false or incomplete.

3. Eligibility

Business accounts are only available to legitimate businesses, including but not limited to toy libraries, childcare centres, family daycares and educational institutions. We reserve the right to verify the business information provided and may request additional documentation (e.g., business license, ABN) for verification purposes.

4. Discounts and Pricing

By becoming a member, you will have access to exclusive discounts on your purchases. All prices listed on our website are in $AUD and may be subject to change. Any applicable taxes or fees will be added to the total cost at checkout.

You must meet a minimum order value of $200 to qualify for the 15% discount. This offer may be subject to change or cancellation at our discretion.

5. Orders and Payment

Once your account is set up and approved, you may place orders directly through our website. Payment is due at the time of purchase, and we accept a variety of payment methods, including credit/debit cards and online payment systems.

By placing an order, you agree to the total price, including any applicable taxes, shipping, and handling fees. You are responsible for ensuring that all payment details are correct.

6. Shipping and Delivery

We offer the following delivery options:

• Standard Shipping (with a $25 delivery fee)
• Free Pickup (if available at our physical location, within trading hours)

Shipping times may vary based on your location, but we aim to dispatch orders as quickly as possible. We are not responsible for delays caused by third-party carriers or force majeure events.

7. Returns and Exchanges

We want you to be satisfied with your purchase. If there are any issues with your order, please contact us within 7 days of receiving your products to request a return or exchange. Products must be unused, in their original packaging, and in resalable condition.

Returns may be subject to a restocking fee, and shipping fees for returns are the responsibility of the buyer unless the product is defective or an error occurred on our part.

8. Use of Website and Products

You agree to use our website and products for lawful business purposes only.

We do not guarantee that our website or products will meet your specific business needs, and we are not liable for any issues arising from the use of our toys or services.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal and business information. All information collected during registration and transactions is used only for processing orders and providing customer support.

10. Termination of Account

We reserve the right to suspend or terminate your business account at our discretion, without notice, for any reason, including but not limited to:

• Violation of these Terms and Conditions
• Fraudulent activity or misuse of the account

11. Limitation of Liability

To the fullest extent permitted by law, Colourful Learning Toy Store will not be held liable for any indirect, special, incidental, or consequential damages, including loss of profits, arising from the use of our website, products, or services.

12. Modifications to Terms and Conditions

We reserve the right to modify, update, or change these Terms and Conditions at any time. We will notify members of significant changes, but it is your responsibility to review these Terms periodically. Continued use of your account after any modifications will be considered as acceptance of the updated Terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these Terms shall be resolved in the courts of Victoria.

By creating an account and making purchases, you agree to be bound by these Terms and Conditions.